Notice for visiting the Australian Consulate-General, Guangzhou
Several districts in Guangzhou are currently experiencing outbreaks of COVID-19. Pandemic control measures, such as residential lockdowns and suspension of public transport, have been implemented in some areas.
The Australian Consulate-General remains open as usual for Australian citizens seeking consular assistance, and for pre-booked passport and notarial appointments.
In line with Guangzhou’s COVID-19 prevention measures, a green health code, negative COVID-19 NAT result within 48 hours, and a temperature check will be required to enter the Development Centre building where the Consulate-General is located. Please stay informed of local conditions before visiting the Consulate-General.
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Australians in Guangzhou in need of consular assistance can contact the Australian Consulate-General on +86 20 3814 0111 or [email protected].
For 24 hour emergency consular support, Australians can call +61 2 6261 3305 (from overseas) or 1300 555 135 (from within Australia).
Updated Travel Advice - 20 October 2022
China's entry requirements and procedures have changed. You'll be required to have nucleic acid tests prior to departure. You should confirm pre-departure requirements with your nearest Chinese Embassy or Consulate and your travel agency. You'll be subject to centralised quarantine on entry to China, with an additional period of health monitoring that will be determined by the local authorities at the port of entry and final destination in China. Recent COVID-19 outbreaks have resulted in mass testing, residential lockdowns, closures of schools and suspension of public transport. Access to medical facilities and other essential services may be disrupted. Ongoing response measures can include mandatory regular COVID-19 testing and the requirement to show negative COVID-19 results to gain access to venues and public transport.
Positive cases are subject to the requirements of local authorities and may result in transfer to a designated medical or quarantine facility or additional testing. Further COVID-19 outbreaks throughout China are possible. Control measures, including flight suspensions, re-routing or increased quarantine periods, may be imposed with little or no warning. Stay informed of local conditions, particularly if you intend to travel within China.
As previously advised, authorities have detained foreigners on grounds of 'endangering national security'. Australians may be at risk of arbitrary detention.
Exercise a high degree of caution in China overall due to the impacts of COVID-19.
Other levels apply in some areas.
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For Australians requiring urgent consular assistance, or those enquiring about or seeking assistance as a result of the COVID-19 outbreak:
24 hour Consular Support
+61 2 6261 3305 from overseas
1300 555 135 (within Australia)
+61 421 269 080 using SMS
Contact the Consulate during business hours
+86 20 3814 0111
Appointments for passport and notarial services
Appointments are required for all passport and notarial services and must be booked via acggz.setmore.com.
Passport appointments are available Monday to Friday. Each passport applicant requires a separate appointment. Families will require separate appointments for each adult/child applicant. Appointments are not required for passport collection or for emergency consular/passport services.
Notarial services appointments are available Monday to Friday afternoons.
Please book your appointment as early as possible.
From 28 October, visitors and clients are required to present a 48-hour negative NAT result to enter the Consulate-General building.
Australian Visa and Citizenship Applications
The Department of Home Affairs (HA) are trialling a Digital Assistant to answer your visa and citizenship questions. The Digital Assistant will make it easier and faster for you to find what you need on their website. You can access the Digital Assistant from the Digital Assistant tab on the bottom right hand side of the screen on most Immigration and Citizenship pages.
Consulate-General Opening Hours
The Consulate-General will be open from 8:30 am to 5:00 pm Monday to Friday except for public holidays.
Australians requiring advice or assistance from the consular section may call during business hours from 8:30 to 5:00 Monday to Friday.
- Passport Applications: Monday-Friday 9:00 – 12:00, to make an appointment please click here.
- Notarial Services: Monday-Friday 14:00 – 16:00, to make an appointment please click here.