1). Follow all directions given to you by the Consulate Guards;
2). Arrive as close to your appointment time as possible. If you are early, you will be directed to sit downstairs in the building foyer, on the ground floor, before being allowed to come up to the Consulate for your confirmed appointment time;
3). If possible, keep the number of people visiting the Consulate to an absolute minimum. If you must bring young children please ensure you keep a watchful eye on them, to ensure they are safe during your visit.
Your assistance throughout this period is appreciated!
Australian Consulate-General in Shenyang
Australia’s Consulate-General in Shenyang has closed to the public. The Australian Embassy in Beijing will provide continued consular and notarial services and support for Australian businesses.
Travel Advice
We continue to advise exercise a high degree of caution in China. As previously advised, authorities have detained foreigners on the grounds of 'endangering national security'. Australians may be at risk of arbitrary detention or harsh enforcement of local laws, including broadly defined National Security Laws.
You may now be eligible to enter China for no more than 30 days without a visa (see the 'Travel' section of the Smartraveller China travel advice).
Travel advice:
Exercise a high degree of caution in China overall.
Other levels apply in some areas.
Click here for Travel Advice.
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For Australians requiring urgent consular assistance:
Contact the Consulate during business hours on +86 20 3814 0111 or the 24-hour Consular Emergency Centre on +61 2 6261 3305 (from overseas) or 1300 555 135 (within Australia). Alternatively, you may wish to use the online form -
https://www.smartraveller.gov.au/about-us/contact-us
Appointments for passport and notarial services
Appointments are required for all passport and notarial services and must be booked via acggz.setmore.com.
Passport appointments are available Monday to Friday. Each passport applicant requires a separate appointment. Families will require separate appointments for each adult/child applicant. Appointments are not required for passport collection or for emergency consular/passport services.
Notarial services appointments are available Monday to Friday afternoons.
Please book your appointment as early as possible.
Australian Visa and Citizenship Applications
All Australian Visa and Citizenship questions must be directed to the Department of Home Affairs. Online enquiries can be submitted here.
The Department of Home Affairs (HA) are trialling a Digital Assistant to answer your visa and citizenship questions. The Digital Assistant will make it easier and faster for you to find what you need on their website. You can access the Digital Assistant from the Digital Assistant tab on the bottom right hand side of the screen on most Immigration and Citizenship pages.
Consulate-General Opening Hours
The Consulate-General will be open from 8:30 am to 5:00 pm Monday to Friday except for public holidays.
Australians requiring advice or assistance from the consular section may call during business hours from 8:30 to 5:00 Monday to Friday.
Please note:
- Passport Applications: Monday-Friday 9:00 – 12:00, to make an appointment please click here.
- Notarial Services: Monday-Friday 14:00 – 16:00, to make an appointment please click here.
