Australian Consulate-General
Guangzhou
China

Information for foreign passport holders on Medibank Private/ahm and other recent data breaches

 

Travellers from China required to undertake COVID-19 testing before travel

The Australian Government will introduce pre-departure testing for COVID-19 for people travelling to Australia from the People’s Republic of China including the Special Administrative Regions of Hong Kong and Macau. From 12:01am on Thursday 5 January 2023, travellers will be required to undertake a COVID-19 test within the 48hrs prior to travel and show evidence of a negative test result when travelling to Australia. For more information, please read the factsheet on the Department of Health and Aged Care's website here.

Travellers from China required to undertake COVID-19 testing before travel

(1 January 2023) Statement from Health and Aged Care Minister Mark Butler

 

Updated Travel Advice - 9 January 2023

China's State Council has announced new measures to remove many COVID-19 restrictions and open its borders (see 'Travel'). To enter China, you need a nucleic acid test prior to departure. Travellers arriving in Australia from China will be required to undertake a COVID-19 test within the 48 hours prior to travel and show evidence of a negative test result. This applies regardless of your COVID-19 vaccination status and includes Australian citizens. Other countries are implementing similar measures..

As previously advised, authorities have detained foreigners on grounds of 'endangering national security'. Australians may be at risk of arbitrary detention.

 

Travel advice:

Exercise a high degree of caution in China overall due to the impacts of COVID-19.

Other levels apply in some areas.

Click here for Travel Advice.

Subscribe to get updates on our travel advice for China.

Click here to register for the Smartraveller subscription service and receive latest updates to out travel advice.

 

For Australians requiring urgent consular assistance, or those enquiring about or seeking assistance as a result of the COVID-19 outbreak:

24 hour Consular Support

+61 2 6261 3305 from overseas

1300 555 135 (within Australia)

+61 421 269 080 using SMS

https://www.smartraveller.gov.au/consular-contact-form 

Contact the Consulate during business hours

+86 20 3814 0111

 

Appointments for passport and notarial services

Appointments are required for all passport and notarial services and must be booked via acggz.setmore.com.

Passport appointments are available Monday to Friday. Each passport applicant requires a separate appointment. Families will require separate appointments for each adult/child applicant.  Appointments are not required for passport collection or for emergency consular/passport services. 

Notarial services appointments are available Monday to Friday afternoons.

Please book your appointment as early as possible.

 

Australian Visa and Citizenship Applications

All Australian Visa and Citizenship questions must be directed to the Department of Home Affairs. Online enquiries can be submitted here.

The Department of Home Affairs (HA) are trialling a Digital Assistant to answer your visa and citizenship questions. The Digital Assistant will make it easier and faster for you to find what you need on their website. You can access the Digital Assistant from the Digital Assistant tab on the bottom right hand side of the screen on most Immigration and Citizenship pages

 

Consulate-General Opening Hours

The Consulate-General  will be open from 8:30 am to 5:00 pm Monday to Friday except for public holidays.

Australians requiring advice or assistance from the consular section may call during business hours from 8:30 to 5:00 Monday to Friday.

Please note:

  • Passport Applications: Monday-Friday 9:00 – 12:00, to make an appointment please click here.
  • Notarial Services: Monday-Friday 14:00 – 16:00, to make an appointment please click here.

 

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